In 2012, JPMorgan Chase reported losses of more than USD 6 billion in what later became known as the London Whale case.
The cause was not fraud. It was not a market collapse.
A key risk model used to assess exposure was maintained in Excel. Within that spreadsheet, a formula was copied incorrectly. Risk exposure was understated, and losses appeared smaller than they actually were.
Senior leadership relied on these numbers. Positions continued to grow based on incorrect signals. By the time the error was identified, losses had already compounded and could not be reversed.
What makes this case especially relevant is that this was not a junior mistake. The spreadsheet had no independent validation, no structured review process, and no audit trail. It was trusted simply because it had always worked.
The consequences were severe. Billions in losses, senior exits, years of regulatory scrutiny, and lasting reputational damage, all traced back to one uncontrolled spreadsheet.
Large institutions survive incidents like this because they have capital buffers and oversight. Most small and mid-sized businesses do not.
In many growing companies today, pricing, forecasting, tax planning, and investment decisions still rely on spreadsheets that only one person fully understands. There is no version control, no validation, and no separation between building and reviewing. Decisions are made on trust rather than verification.
Avanor works with growing and mid-sized businesses to identify decision-critical financial models, strengthen fragile logic, and introduce validation, review mechanisms, and audit trails. The objective is simple: ensure leadership decisions are based on numbers that can be trusted.
If your business relies heavily on spreadsheets to make high-stakes decisions, it may be worth asking whether those numbers are truly reliable. A structured review today can prevent silent value erosion tomorrow.
Talk to us about strengthening the financial models behind your biggest decisions.
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